Question 1

How quickly will someone respond?

Accepted Answer

WhatsApp 082 069 1556 is the fastest way to reach Sky Rig directly. For anything that needs a formal response, the same contact handles everything from the first enquiry through to the quote and job completion.

Question 2

Do I need to know exactly what service I need before I get in touch?

Accepted Answer

No. Describe the problem as you see it: a leak, a damp patch, an ageing roof, water in the parking deck. The right service and system get confirmed at the site assessment.

Question 3

Is a site visit required before you can quote?

Accepted Answer

For most projects, yes. Access method, scope and price depend on seeing the building, so a formal quote follows a site assessment rather than replacing it. This is also where the risk assessment and method statement process begins.

Question 4

Can you quote for a body corporate or managing agent?

Accepted Answer

Yes, this is most of the work. Quotes are structured for trustee sign-off: fixed price, written scope, nothing added at invoice stage. SANS 10333 compliance documentation is included to address OHSA Section 37 obligations before mobilisation.

Question 5

How do I know the quote covers the actual work needed?

Accepted Answer

The site assessment happens before the quote, not after. The scope is agreed in writing with the method specified, so there is no room for additions at invoice stage. What is quoted is what is charged.

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Common questions